Frequently Asked Questions
FAQ ( Delivery )
We Offer Free Home delivery in Lahore above 1000PKR order & Charge 100 rupees at Less than 1000 PKR Order. In Other Cities We Charge 100 rupeesfor first kg and 30 rupees for additional kg.
Cash On Delivery Available all over Pakistan. We Also Accept Payments by Mezan Bank , Bank Alfalah, Jazz Cash and Easy Pay Payment Gateway
We Deliver With In 24 in Lahore and for Other Cities 4-5 working Days Required by Pakistan Post and 2-3 working days required by TCS.
Petvetlife.com is 100% Secure Website. All Customers data is protected at Our end. We share essential data with our courier partner for delivery service.
we make a conformation call to our valuable customer after receiving order for order conformation. After conformation we generate your Invoice and send to dispatch department. Dispatch department pack your order and send it to courier for delivery.
Yes You Receive a printed invoice against your order. All Products detail & Total Amount are mentioned on Invoice.
FAQ ( Clinic )
Please call before coming in if possible. In the best interest of your pet, and depending on the seriousness of the case and our ability to treat it, we will either ask you to bring it in or refer to the emergency hospital if near closing. We do not have 24-hour monitored care at currently so some cases are treated and stabilized here and then transferred to the 24-hour pet hospital.
Yes, please call us at +92302-785-2965 if you believe there is an emergency so we can prepare for your pet’s needs.
If you need to drop off your pet and leave them for the day so the Doctor can do an exam at some point in the day we recommend doing a “drop off”. Your pet will be checked in by one of the veterinary technicians. This will give you the opportunity to discuss your concerns directly with the hospital staff. Following the exam, the Dr. will call you to give discuss the findings and a time to pick up your pet.
Micro chipping is a form of permanent identification that is administered under the skin in the back of the neck. It is administered with a 14 gauge needle and can be painful. It is usually recommended to have your pet micro chipped when he or she is under anesthesia for their spay or neuter or dental cleaning. However, many pets will have it done while they are awake. Any pet that shows up at a shelter or that is picked up by animal control will be scanned for a chip in an attempt to reunite it with its owner.
Of course, there is the obvious reason of controlling pet overpopulation by preventing accidental pregnancies. However, there are health reasons as well. Unspayed females will have increased chances of pyometra and other reproductive infections and cancer. Unneutered males will have prostatic enlargement, discomfort, and possible infection or cancer of the prostate as well as the testicles. Neutered males are also less likely to roam or mark their territory. Unless you are planning to breed your pet, there is no disadvantage. Having your pet fixed does not make them fat or lazy!
Petvetlife.com is 100% Secure Website. All Customers data is protected at Our end. We share essential data with our courier partner for delivery service.
we make a conformation call to our valuable customer after receiving order for order conformation. After conformation we generate your Invoice and send to dispatch department. Dispatch department pack your order and send it to courier for delivery.
We routinely request records from pet hospitals both locally and around the country. Just tell us who to call and the patient name and we will take care of the
rest.
Vaccines are necessary. There are many viruses out there which pets are commonly exposed to which can cause severe health issues and in many cases can be fatal. However, not all vaccines are necessary for every pet. Non “core” vaccines that may be recommended include vaccinations for Lyme disease, Feline Leukemia Virus, Leptospirosis, Canine Influenza, Rattlesnake anti-venom, etc. Which vaccines to give and the frequency of boostering will vary from pet to pet based on the pet’s age, lifestyle, and where they live. We tailor our vaccine protocol to each pet so that your pet will never receive vaccines it doesn’t need. We base our recommendation on those made by the American Veterinary Medical Association. Rabies vaccination is required by law. Every dog and cat must be immunized for rabies by 16 weeks of age, and then every 1-3 years thereafter.